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Christian Communications II

This course, Christian Communications II, utilises and Christianises “CHCCOM003  Develop Workplace Communication Strategies.”

The Church is primarily in the business of communication. Whatever we do, we have to communicate.  Words and communication are the “tools of trade” of the ministry to communicate the love of Jesus Christ to the local assembly, the local community, our cities, states, nation and the world.

In Jesus day, communication was mostly a matter of speaking and attitude, it was rather limited in reaching an audience.  Today communication embraces so much more with electronic media, radio and TV, the written word, our actions and attitudes.  Today we can reach the world – or lose it.

Christian Communications II

This course, Christian Communications II, utilises and Christianises "CHCCOM003  Develop Workplace Communication Strategies.”

The Church is primarily in the business of communication. Whatever we do, we have to communicate.  Words and communication are the "tools of trade" of the ministry to communicate the love of Jesus Christ to the local assembly, the local community, our cities, states, nation and the world.

This unit describes the skills and knowledge required to develop communication protocols for a team or business unit.   This unit applies to those responsible for overseeing the communication of organisation-specific information to a range of internal and external stakeholders.

Good ministry demands good communication; without it, we will fail. Jesus was a master of communicator to his age, and even today, his communication skills are excellent.

In Jesus day, communication was mostly a matter of speaking and attitude, it was rather limited in reaching an audience.  Today communication embraces so much more with electronic media, radio and TV, the written word, our actions and attitudes.  Today we can reach the world - or lose it.

Christian Communications II Introduction

The world has changed. Communities have changed.  Churches have changed, even families have changed, and in the 21st Century, we need to realise that the methods and mode of communication have changed since Jesus walked this Earth.  While I rather doubt that Jesus would have a problem in communicating today, we have to realise that we are involved in churches that are, in fact, a business and subject to the same laws and mandates as business and corporations are subject to today with legal, moral and social mores impacting on what we say.

Litigation becomes an issue when we are unaware of our responsibilities.  For this reason, we have chosen for this particular unit, Christian Communications II, to utilize the Community Services Training package unit "CHCCOM504B Develop, Implement and Promote Effective Workplace Communication Techniques”. It is ideally suited to the continuing development of communications skills.

With the advent of modern communications over the last few years, our capacity to reach the world has expanded exponentially, and with it, our ability to fulfil the words of Jesus,

John 14:12  "Most assuredly, I say to you, he who believes in Me, the works that I do he will also do; and greater works than these he will do, because I go to My Father. 

Christian Communications II Essential Knowledge:

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be demonstrated evidence that the candidate has:

  • developed and presented 1 new communication strategy and associated protocols for a business unit or team
  • developed and implemented 1 strategy for using digital media to provide information and promote organisation to clients

Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the work role. This includes knowledge of:

  • political, economic, social and technological factors
  • competitors
  • stakeholders
  • organisational business and strategic plans
  • SWOT analysis (strengths, weaknesses, opportunities and threats)
  • legal and ethical considerations relating to communication:
    • privacy, confidentiality and disclosure
    • discrimination
    • duty of care
    • mandatory reporting
    • informed consent
  • organisation communication channels, including:
    • special communication needs of personnel
    • organisation processes and hierarchy
    • official communication channels
    • existing organisation protocols and etiquette for communication
    • possible communication barriers, restraints, difficulties
  • a range of different communication strategies and plans including crisis communication plans
  • financial implications including budgeting and return on investment
  • mentoring and coaching principles and practices
  • traditional media
  • digital media including types, etiquette and marketing
  • evaluation processes

Christian Communications II Performance Criteria

This lists the performance criteria to be addressed for Christian Communications II.

1. Develop communication strategies

1.1 Identify internal and external information needs

1.2 Identify competing or conflicting interests

1.3 Develop a range of communication strategies to meet organizational needs and goals

1.4 Develop a communication plan

2. Establish communication protocols

2.1 Identify processes for adapting communication strategies to suit a range of contexts

2.2 Develop processes and protocols in line with communication strategies

2.3 Prepare information and resources to support the implementation of communication protocols

3. Promote the use of communication strategies

3.1 Present information to staff regarding communication strategies, protocols and organisation standards

3.2 Model effective oral and written communication and provide mentoring and/or coaching to staff

3.3 Maintain work-related networks and relationships to meet organisation objectives

4. Review communication practices

4.1 Obtain feedback from others to assess communication outcomes

4.2 Record lessons learnt and identify opportunities for continuous improvement

Christian Communications II Learning and Assessment Options

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

  • use of suitable facilities, equipment and resources, including use of real workplace policies and procedures
  • modelling typical workplace conditions, including:
    • interactions with clients and co-workers from a range of diverse backgrounds
    • presentations to groups of at least 3 people
    • typical workplace reporting processes
    • use of presentation media

It is undertaken through our “Online Training Portal”, while the student will apply evidence of practical experience in the context of the local church.

The portal provides the student with an interactive and comprehensive learning and training section.  Various assignments are presented, which are designed to teach and develop and determine competency in the units. Detailed instructions and access are provided to students by VIC as they enter the unit.

An overview of the training portal can be accessed through these videos.

Logging into the LMS

An overview of your resource

Completing assessments

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