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Christian Communications I

Christian Communications I

This unit Christian Communications I utilizes and Christianises the Community Services unit “CHCCOM002 Use Communication to Build Relationships”. It has been selected as it is ideally suited to the development of skills required to build strong relationships.

Today more than ever before we need to be aware of the need to communicate, the methods and manner of communication that is at our disposal and its power in our lives and the lives of those we deal with.

Christian Communications I

Vision Colleges AQF NRT LogoThis unit Christian Communications I utilizes and Christianises the Community Services unit “CHCCOM002 Use Communication to Build Relationships”. It has been selected as it is ideally suited to the development of skills required to build strong relationships.

Today more than ever before we need to be aware of the need to communicate, the methods and manner of communication that is at our disposal and its power in our lives and the lives of those we deal with.

 Christian Communications I Introduction

This is probably the most powerful tool for relationship building and the development of a Church. Christian Communications. Whether it is written or verbal, body language, formal or informal our communication can make or break or heal a relationship, and in churches, as in any other form of business or society, a club or a family communication is vital.

While the focus of this course has a strong business orientation it is easily applicable to the business and daily life of church ministry as a Christian Communications course.

You are required that to demonstrate a wide range of communication skills that will enable you to build strong relationships with a group of people. Good and strong relationships are vital to the growth and success of any ministry – whether it is pastoral, evangelistic or counselling or any other form of ministry.

To help you gather the evidence required we suggest that you collate the information over a period of not less than 2 months and compile it with a report addressing the issues below. This information with the multiple choice questionnaire from your textbook (for those developing a portfolio) should provide sufficient evidence of competency.

There are three areas to be addressed:

1.   Communicate with clients and co-workers  (Pastoral Staff and congregation)

2.   Address communication needs

3.   Facilitate meetings

Performance Evidence

The candidate must show evidence of the ability to complete tasks outlined in the elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be demonstrated evidence that the candidate has:

  • obtained feedback from 3 clients or colleagues on the effectiveness of communication and responded appropriately
  • prepared 3 types of written correspondence in accordance with organisation communication protocols
  • facilitated the resolution of 1 difficult situation with a client, colleague or service provider
  • facilitated 1 meeting around a workplace issue

Knowledge Evidence

The candidate must be able to demonstrate the essential knowledge required to effectively complete tasks outlined in the elements and performance criteria of this unit, manage the task and manage contingencies in the context of the work role. This includes knowledge of:

  • organisation communication policies and protocols
  • different communication styles and techniques, and how they impact interpersonal communication, including:
  • strategies for effective interpersonal communication
  • person-centred and rights-based approaches
  • cross-cultural communication protocols
  • non-verbal communication cues
  • group processes and dynamics
  • motivational interviewing versus coercive approach
  • collaboration versus confrontation
  • communication strategies to:
  • build and maintain relationships and trust
  • facilitate workplace meetings
  • negotiate for optimal outcomes
  • deliver business presentations
  • address barriers
  • solve problems and resolve conflict
  • types of interpretation and translation services specific to the client group, and how to access them
  • factors that commonly contribute to the development of communication barriers including high emotions, mistrust or misunderstandings
  • professional relationship boundaries
  • digital media and use in community services and the health sector, including:
  • web
  • email
  • social media
  • podcast and videos
  • tablets and applications
  • newsletters and broadcasts
  • intranet
  • written correspondence protocols and style guides, including letters, emails, minutes, case notes, and reports.

Assessment Conditions

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

  • use of suitable facilities, equipment and resources, including the use of real workplace policies and procedures
  • modelling typical workplace conditions, including:
  • interactions with clients and co-workers from a range of diverse backgrounds
  • facilitation of groups of at least 3 people
  • typical workplace reporting processes
  • interpreter and translation services where required
  • use of digital media

Learning and Assessment

This unit Christian Communications I utilizes and Christianises the Community Services unit “CHCCOM002 Use Communication to Build Relationships”  It is undertaken through our “Online Training Portal” while evidence of practical experience will be applied in the context of the local church

The portal provides the student with an interactive and comprehensive learning and training section.  Various assignments are presented which are designed to teach and develop and determine competency in the units. Detailed instructions and access are provided to students by VIC as they enter the unit.

An overview of the training portal can be accessed through these videos.

Logging into the LMS

An overview of your resource

Completing assessments

This course is part of Certificate IV. Find additional courses and study streams below.

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